At Petra Jewelers Tulsa, we are committed to ensuring a smooth shopping experience. Please review our policies regarding returns and shipping carefully before making your purchase.
Returns Policy
- All Sales Are Final: Due to the nature of our handcrafted and curated jewelry, we do not accept returns, exchanges, or cancellations.
- Defective Items: If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will work with you to address the issue. Proof of damage (e.g., photos) may be required.
- Non-Refundable Items: Custom orders, personalized jewelry, and sale items are non-refundable under any circumstances.
We appreciate your understanding of our policy and encourage you to reach out if you have any questions before making a purchase.
Shipping Policy
- Processing Time: Orders are processed and shipped within 7 days of purchase. Custom or personalized orders may require additional time.
- Shipping Methods: We use reliable carriers to ensure your jewelry arrives safely. You will receive a tracking number once your order has shipped.
- Shipping Costs: Shipping fees are calculated at checkout and vary based on your location and chosen delivery method.
- Delivery Timeframes: Estimated delivery times depend on the shipping option selected at checkout. Please note that delays due to the carrier are beyond our control.
- International Shipping: For international orders, customers are responsible for any customs fees, taxes, or duties incurred.
Lost or Stolen Packages
- We are not responsible for packages lost or stolen after delivery confirmation. Please ensure your shipping address is accurate and secure.
Contact Us
If you have any questions or concerns about your order, please don’t hesitate to contact us:
- Email: info@daretodreamrecovery.com
- Phone: (888) 688-4653
- Address: 10031 E 71st St, Tulsa, OK 74133
Thank you for choosing Petra Jewelers Tulsa for your jewelry needs!